Julia Altshuler said in
rec.pets.dogs.behavior:

The only thing that had me worried about this kennel was
that the staff didn't seem that into dogs. I've been back
and forth about this several times. On the one hand, as
long as they take care of the dogs, it shouldn't matter if
they chatter to the human clients about how cute the dogs
are and show that they're interested in the things I'm
interested in, the little bits about dog behavior and dog
habits.

I've lost potential dog clients because the owners didn't like
how I've dealt with them, the skin part of the equation. Oh
well. I'm much nicer on usenet.

It sounds like you've found a place worth trying again.

--
--Matt. Rocky's a Dog.