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Dangerous dog toy IMPORTANT
Subject: Dangerous dog toy IMPORTANT
ALL pet owners PLEASE cross post so this does not happen to another dog! http://www.thechaistory.blogspot.com/ |
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Dangerous dog toy IMPORTANT
"Bettina Jordan" wrote in message ... Subject: Dangerous dog toy IMPORTANT ALL pet owners PLEASE cross post so this does not happen to another dog! http://www.thechaistory.blogspot.com/ My heart goes out to you and Chai. You are doing a great job trying to get him back up on his feet. I will send out your story to animal lovers. I have checked all my dogs toys and all seem to be safe. None are like the one you had. Best to you and Chai. Shirley |
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Dangerous dog toy IMPORTANT
Just so people don't get the apparently mistaken impression that the company
that makes these things is sitting around doing nothing about it, this is the e-mail I got back from the company questioning them about this. It sounds like yes they've had problems (redesign and added a second hole, and then the hole getting plugged in the manufacturing process causing a repeat of the same problem), but they are addressing the issue: ------------------------------- Thank you very much for your email message. Like you, Four Paws is deeply concerned about reports of injuries suffered by some dogs as a result of a manufacturing defect in some of our Pimple Ball toys. We want you to know that we have stopped shipping these toys to our distributors and we have asked them to have retailers immediately remove the toys from their shelves and return them at our expense. We have also stopped all shipments of the toys from the manufacturer, and we are sending Executive Vice President Barry Askin to personally inspect the manufacturer's facility in order to make sure that the defect has been corrected. The ball was designed with two holes to eliminate risk of suction. Unfortunately, in the production of some balls, the smaller second hole became blocked on the inside, thus making it hard to detect the defect with the naked eye. As a result, in addition to repairing the toy molds, we are also changing the packaging of the Pimple Balls. The packaging change will result in a tie that must clear both holes, thus insuring there are always two clear holes in the toy. If you purchased a Four Paws Pimple Ball with Bell toy, please immediately take the toy away from your pet. Instructions to return the toy are posted on our website www.fourpaws.com. Thank you again for your message and your concern. Please be assured that the safety and well being of pets is our top priority and we are doing everything we can to make sure that this problem is solved as quickly as possible. Sincerely, Allen Simon President/CEO "Bettina Jordan" wrote in message ... Subject: Dangerous dog toy IMPORTANT ALL pet owners PLEASE cross post so this does not happen to another dog! http://www.thechaistory.blogspot.com/ "Bettina Jordan" wrote in message ... Subject: Dangerous dog toy IMPORTANT ALL pet owners PLEASE cross post so this does not happen to another dog! http://www.thechaistory.blogspot.com/ |
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